Application Support Services     QualSoft Services provide your IT organization with a complete solution for outsourcing Application Maintenance and Support processes. Our maintenance services offers ways to improve existing customer applications and enhance them in response to the widening market demands. Our offshore application maintenance services to provide you personalized and long-term support. We craft custom applications, maintain them and ensure continual support to sustain your focus on your core competencies. QualSoft Services has a well-defined and mature application maintenance process, which allows effective capture, reporting resolution of maintenance requests. We provide following software maintenance services to its world-wide customers Documentation development and maintenance Database administration Application maintenance Application Maintenance Application Support Application upgrades Help Desk Enhancement & Development Service Database Management, Migration & Processing Service Managing the continuity and resolving the hardware issues Application Continuity Management Availability Management Capacity Management Software Maintenance Corrective Maintenance : To resolve the corrective, incidental issues and errors. Preventive Maintenance : To plan and implement the action to avoid future problems based upon past incidents, anticipation, feedback and continuous improvement. Adaptive Maintenance : adoptions are made to the application as a result of external factors. Perfective Maintenance : To carry out functional modifications. QualSoft Services signs a detailed Service Level Agreement (SLA) for Maintenance services for Product maintenance for Legacy systems Component Development Upgrade softwares Support to multiple platform versions customization of core products. Application maintenance Best Practices Key benefits Offshore application maintenance approach reduces cost of maintenance by 50-60% Standard documented Service level agreements to assure quality benchmark Offshore Dedicated center for excellence for IT with skilled resource skill sets Proven project management and transition methodology Smooth business relationship with common business objectives Overall saving in operation cost Saves internal resources for core competencies and time to market Increase customer satisfaction through dedicated service Diversify & expand business operation Personalized and long-term service Strong skill set for localization / customization of products. Detailed SLAs (Service Level Agreements) covering  intellectual property protection. Ready to Deploy pool of high end architectural, design and testing skills and flexible and dynamic development environments Streamlined Procedures for Recurring Tasks Competitively Priced, Highly Efficient Routine Site Maintenance Activities